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I can't login in my account.

wieleb
Great Neighbour / Super Voisin

It shows blue page with yellow circles and cell in it, when log in pressed.

6 REPLIES 6

@esjliv 

no.

they OP has open browser inPrivate mode,then fine will be.

they issue in system PM for the browser ISP security. 


@Timer wrote:

@esjliv 

so many customer they are confused about when get verification code by email or SMS
after they get 6 digit number and they inserting and again they press enter then not going throuth to login
just wait a 3 to 5 second automatically be login.


Ok @Timer, but is that what OP is asking in this post? 

It doesn't sound like they are registering My Account or resetting password here.

@esjliv 

so many customer they are confused about when get verification code by email or SMS
after they get 6 digit number and they inserting and again they press enter then not going throuth to login
just wait a 3 to 5 second automatically be login.

esjliv
Mayor / Maire

@wieleb  - if still issues, and using Chrome, be sure to open a Chrome incognito mode tab. 

Then choose the 'Sign In" at the top right of the page. Then select either of these options:

esjliv_0-1659435772930.png

 

Then proceed with email and password.

esjliv
Mayor / Maire

@wieleb  - just wait for it to finish.

Does everything populate when you wait?

 

@Timer  I see this on many of your posts, but unclear what it is referring to sometimes..what is this referring to in this post?

"you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,"

Timer
Mayor / Maire

@wieleb 

tried use browser from computer, clear cache and cookies and use one page inPrivate mode,

To Login Page

 

you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

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