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I can't calling and received call

Jayjay324
Good Citizen / Bon Citoyen

hi,it has been happened from today,i can't calling and received a call,but i can Send message and use the date.When i  calling somebody my phone just like no response and then  showing there is no signal

2 REPLIES 2

slusagm
Mayor / Maire

I checked today post, look like you are not the only one with the problem.  Where is your location?

but you should also report that to PM and ask for help.  If you still can get the 2FA code via email, then open Chatbot ticket.  If you cannot or too confusing, then just message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Chalupa_Batman
Mayor / Maire

@Jayjay324 wrote:

hi,it has been happened from today,i can't calling and received a call,but i can Send message and use the date.When i  calling somebody my phone just like no response and then  showing there is no signal


Hey @Jayjay324 

If you dial 611 does it say your account is active and paid up? Have you rebooted your phone? Have you tried going into your network settings and reset the network then reboot?

Need Help? Let's chat.