It's an accessibility and discrimination issue and pm should be taken to task for it.
If you meant turning away (or discouraging) those without credit card is an accessibility and discrimination issue, then I do not agree on this.
Afterall, businesses are allowed to make choices. Postpaid providers can and will turn away if you don't have a credit card or unable to pass the credit check (although the bar for the credit check in fact is usually pretty low). And keep in mind, voucher activation and payment are still doable, just a bit more trouble. 🙂
@darlicious it is not a predictable stream of income. People can forget to buy voucher and missed a day or two.
But with Autopay , assuming it never fails 😅, it is predicable and reliable. Also, add to the fact that people "cancel" the accounts and forgot to disable Autopay, those certainly make some decent "bonus"
Of course, as I said, PM has forgotten their unique market, those with credit issue and no credit card.
I don't see how a voucher is unreliable.....and once purchased pm has the funds. All prepaid providers offer a "cash" option to pay for services. As far as I know pm is the only prepaid provider that restricts this option for customers at activation. To top it off they have not informed all telus and koodo employees selling pm Sim cards that vouchers cannot be used at activation (technically) and were likely required by law to make an option to activate via voucher.....thus the method they have currently set up thru customer support.
Automatically registering the credit card used for the activation just exasperates the issue along with requiring customer support to remove the card on file. That alone would discourage nearly everyone willing to use their credit card to help out someone without an eligible payment card.
@darlicious you are right.. they have parked the gear to reverse on this
PM is prepaid provider. Prepaid provider has a special market, those without credit card, new immigrants or those with credit issue. So, these group of people needs prepaid provider badly. But how can they activate PM without a credit card? 🤔
Follow @softech's instructions to activate with vouchers....so stupid that pm eliminated this option when going back to their online only model. Completely backwards thinking?!! If you have a friend or family member willing to activate using their credit card I can supply a $0 visa gift card to easily replace their credit card that gets automatically registered for autopay upon activation. If you live in Vancouver I can help you activate personally if you so desire.
yes, you can use your voucher to activate but not on the Activation portal directly. It involves a but of work:
Please open ticket with Pm Support by direct message:
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there