03-07-2023 05:34 PM
I got locked out of my account for three hours, but need a referral code ASAP
Solved! Go to Solution.
03-07-2023 06:18 PM
@Sparles You want to give yours to someone, or need one for yourself?
03-07-2023 05:36 PM
@Sparles you really need to get back to the My Account to get the code yourself
First try to use the Reset Password link there on the login page (or direct link: https://myaccount.publicmobile.ca/en/forgot-password) enter any possible email addresses you could have used and see if it works
if not, PM support will be your friend then, please open ticket with them
1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.
Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"
2. if you have problem with Chatbot: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there