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I am locked out of my account, but need a referral code

Sparles
Great Neighbour / Super Voisin

I got locked out of my account for three hours, but need a referral code ASAP

2 REPLIES 2

benfatto
Deputy Mayor / Adjoint au Maire

@Sparles  You want to give yours to someone, or need one for yourself?

softech
Oracle
Oracle

@Sparles you really need to get back to the My Account to get the code yourself

 

First try to use the Reset Password link there on the login page (or direct link: https://myaccount.publicmobile.ca/en/forgot-password) enter any possible email addresses you could have used and see if it works

 

if not, PM support will be your friend then, please open ticket with them

 

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

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