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I am existing customer, can I change my current plan to new boxing day offer plan for new customers

jfarukh
Good Citizen / Bon Citoyen

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8 REPLIES 8

RattlesnakeArmy
Good Citizen / Bon Citoyen

I will continue to keep checking! I have also sent a message to support to find out if there is anything in the works for existing customers.

HI @RattlesnakeArmy keey checking your My Account.  Some people eventually see the same good deals on their Change Subscription page on My Account.  But usually it is only a brief promotion, so, check often

 

RattlesnakeArmy
Good Citizen / Bon Citoyen

I have been with Public Mobile since 2017. I have been happy with the 1 gb for 25$ plan. However, after seeing all of the promos for "new activations" only, I too am becoming surly. 

I am hoping for miracles here. I would be very happy with the 24$ plan.

muffin_top
Good Citizen / Bon Citoyen

That’s too bad, I had read on Reddit that most plans were available to existing customers.

Andy85
Town Hero / Héro de la Ville

Hi @jfarukh,

Unfortunately, this deal is for new activations only. You can always sign up with a new account and cancel your current one but that will mean that you'll lose your current number and whatever rewards you've accumulated. Or port-out your number to another provider and port back in a few days later. Either way, it sounds like a bit of work. 

Be patient because Public Mobile tends to offer deals throughout the year. Just keep checking up on the plans being offered. Additionally, a lot could change from now until December 26. As we saw with Black Friday, Public mobile kept changing their promotions on a daily basis lol

Carolccc
Great Citizen / Super Citoyen

I like to change to this plan too, but unfortunately It is only for new customer.

hTideGnow
Mayor / Maire

HI @jfarukh 

sorry, No, as you said, the deal is for new activation only and you are existing customer.

You cannot get it unless you start a new activation. And to do so and keep your number, you have to port out your number and port back in a day or two after

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