How to unsubscribe from an upcoming special promotion

[PatMartel]

I accidentally clicked YES when I got a text from Public Mobile about an offer to upgrade to 4G for $40, on my next renewal date.

I thought it was an offer to get some free GB during the holiday season. How do I change my plan to ensure I don't get billed for the new plan?

Thanks.

[PublicUserW · Accepted solution]

Log into your Public Mobile account. On the left side of the webpage select the "Plans & Add-ons" tab. Down the screen you should see "Your New Plan" listed. You should see an option to "Cancel Plan Change" Hope that helps.

[wetcoaster]

Go into "My Account" and cancel any scheduled plan changes under the "Plans and Add-ons" tab.