05-30-2025 04:05 PM
I'd like to cancel my contract on Public Mobile as I'll leave Canada. How to do that? Can I do it by app or browser?
05-30-2025 06:51 PM
If you are leaving Canada forever you would have to cancel all your credit cards so when you do that your payment will fail and after 90 days of no pay your account will be deleted.
05-30-2025 04:14 PM
@Ryoichi you can use the service until the end of your cycle and further usage will not work.
05-30-2025 04:13 PM
That's it? Then, am I no longer charged? If I unsubscribe it now, can I use Public Mobile until the next renew date or I cannot use once I have done it?
05-30-2025 04:11 PM
Once you sign into the account online, slide the Subscribed button in green to off. Should turn red. This will prevent further charges to your credit card. After 90 days of non payment, no available funds, the account will be closed.
You can cancel via the app or browser, whichever you use.
05-30-2025 04:10 PM
@Ryoichi if using the app, you can go to MANAGE SUBSCRIPTION, and under Subscription Renewal, you can hit UNSUBSCRIBE