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How do I view details about my plan?

htnwhc
Great Neighbour / Super Voisin

I recently subscribed to the $34 50GB US/Canada plan but when I go to My Account - Subscriptions & Add-Ons it says "50GB Data at 5G Speed" and doesn't mention US specifically. I just want to confirm that I have the correct plan but I can't find any additional details on it in my account. Is there a detailed service agreement or somewhere to see all the details of your plan?

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Let me ease your mind.

⁺⁺Whether in Canada or the US, this plan includes unlimited calling, text, picture and video and messaging to phone numbers within and between Canada and the US. Data can be used in both Canada and the US."

Click on Offer Details

Chalupa_Batman_0-1709002582388.png

 

Use your keyboard and click CTRL F for Find. Add US to the search box up top that pops up after you hit CTRL F, then it's number 18 out of 26. 

softech
Oracle
Oracle

@htnwhc 

You are not the only one with the doubt, people asked that question too.  And one checked with CS agent and confirmed the data is really Canada-US:

https://productioncommunity.publicmobile.ca/t5/Get-Support/New-plan/m-p/1145153#M799329

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