cancel
Showing results for 
Search instead for 
Did you mean: 

How do I know if my phone will work on the Public Mobile network?

Lachlan_M
Retraité / Retired
Retraité / Retired

Public Mobile works on following frequencies: 

  • For 3G use (UMTS/HSPA): 850MHz/1900MHz bands
  • For 4G/LTE use: 1700MHz/2100MHz bands
  • For 4G/LTE use: 700 MHz band

Which means most of the 3G,4G HSPA/ LTE phones that are compatible with these frequencies will work on Public Mobile. If your phone is locked to specific carrier, you’ll have to get it unlocked. 

 

Phones compatible with Telus, Koodo, Bell, Virgin will work on Public Mobile network. All 3G, 4G phones from Rogers, Fido and ChatR are compatible and will work on the Public Mobile network. 

 

To verify if you phone will work on Public Mobile network click here 

 

239 REPLIES 239

@CuterNSweett 


Public Mobile uses the following frequency bands:

4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
HSPA: 850 MHz, 1900 MHz (UMTS).


4G = B2 (1900), B4/B66 (2100 or 1700), B5 (850), B7 (2600), B12/B17 (700), B13 (700), B29 (700-Suppl. DL), B30 (2300)
3G = B2(1900) B5 (850)


Your spec looks ok to me.  Which specific phone (brand and model) you have in mind?

 

Anonymous
Not applicable

 @CuterNSweett : Looks like it'll be fine.

CuterNSweett
Great Neighbour / Super Voisin

Hello,

 

Here are the specs of the phone I am thinking.  Can you please let me know everything will be okay?  Cheerio 

2G GSMGSM850, GSM900, DCS1800, PCS1900

 

3G UMTS B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
4G TDD LTE  B38(2600), B40(2300), B41(2500)

4G FDD LTEB1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700), B17(700), B20(800), B28(700), B66(AWS-3)

 

Thank you s!

 

killerofmusic
Good Citizen / Bon Citoyen

Thanks a lot 

Callan89
Good Citizen / Bon Citoyen

Hey!

If you are concerned about it or have hesitations, take your phone to a place that can set it up for you (like London Drugs, they are amazing!) and answer all your questions in person. They are usually quite knowledgeable and willing to help. 

This is what I did and it really helped me chose PM. Plus, I had a really good experience. 

@waternlava yes. There's no issues with those specs.

waternlava
Great Citizen / Super Citoyen

Will a motorola moto g7 power work?

2G bandsGSM 850 / 900 / 1800 / 1900
3G bandsHSDPA 850 / 900 / 1700(AWS) / 1900 / 2100
4G bandsLTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 14(700), 17(700), 20(800), 25(1900), 26(850), 29(700), 30(2300), 38(2600), 39(1900), 40(2300), 41(2500), 41(2500), 66(1700/2100), 71(600)

mnsh
Great Neighbour / Super Voisin

It's a new one and not listed there...

About frequencies I'm a bit confused

 

Thanks for your answers!:) I'll take something else


@mnsh wrote:

GSM: 850/900/1800/1900

WCDMA: 850/900/2100

FDD-LTE 1/3/5/7/8/20/28

TD-LTE 38/40/41

 

Will it work?


I would stay away from this phone.

With only B5 on 3G/WCDMA even the call function can be compromised (you'd want B2 (1900) as well as B5 (850).

On 4G only B7 is overlapping with the Telus/Public Mobile frequencies. (B4 is in widespread use for data in Canada).

The 2G/GSM frequencies would only work on the Rogers network, Bell/Telus network does not support that technology.

 

 


@mnsh wrote:

GSM: 850/900/1800/1900

WCDMA: 850/900/2100

FDD-LTE 1/3/5/7/8/20/28

TD-LTE 38/40/41

 

Will it work?


It might, but if you don't already have it, I would advise against purcahsing this device.   As this phone lacks WCDMA 1900MHz (Band 2), this phone is not very good for use in Canada.

www.willmyphonework.net.

Or look at top of page and click "Get Started"...Check your phones compatabilty to see if your phone will work here

mnsh
Great Neighbour / Super Voisin

GSM: 850/900/1800/1900

WCDMA: 850/900/2100

FDD-LTE 1/3/5/7/8/20/28

TD-LTE 38/40/41

 

Will it work?

Thor1
Good Citizen / Bon Citoyen
 

koo
Great Neighbour / Super Voisin

This link you provided was great!

Thanks.


@koo wrote:

That website doesn't have my phone model# listed.

The phone was not sold in Canada and the US.

What is the required spec used in public mobile?

 

The phone spec:

  • 3G UMTSB1(2100), B2(1900), B4(AWS), B5(850), B8(900)
  • 4G FDD LTEB1 (2100MHz), B2 (1900MHz), B3 (1800MHz), B4 (AWS), B5 (850MHz), B7 (2600MHz), B8 (900MHz), B17 (700MHz), B28 (700MHz)

 

 


@koo 

Looks to me like it should work.

 

https://productioncommunity.publicmobile.ca/t5/Discussions/LTE-network-fundamentals/m-p/198799/highl...

koo
Great Neighbour / Super Voisin

That website doesn't have my phone model# listed.

The phone was not sold in Canada and the US.

What is the required spec used in public mobile?

 

The phone spec:

  • 3G UMTSB1(2100), B2(1900), B4(AWS), B5(850), B8(900)
  • 4G FDD LTEB1 (2100MHz), B2 (1900MHz), B3 (1800MHz), B4 (AWS), B5 (850MHz), B7 (2600MHz), B8 (900MHz), B17 (700MHz), B28 (700MHz)

 

 


@koo wrote:

My phone is samsung a9 pro unlock phone. Can I use public mobile without problems? 

Please see the specs below:

 

  • Infra2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD
  • 2G GSMGSM850, GSM900, DCS1800, PCS1900
  • 3G UMTSB1(2100), B2(1900), B4(AWS), B5(850), B8(900)
  • 4G FDD LTEB1 (2100MHz), B2 (1900MHz), B3 (1800MHz), B4 (AWS), B5 (850MHz), B7 (2600MHz), B8 (900MHz), B17 (700MHz), B28 (700MHz)

No problem! You can check by yourself at willmyphonework.net... just to be sure. If the phone was bought in Canada or US...

koo
Great Neighbour / Super Voisin

My phone is samsung a9 pro unlock phone. Can I use public mobile without problems? 

Please see the specs below:

 

  • Infra2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD
  • 2G GSMGSM850, GSM900, DCS1800, PCS1900
  • 3G UMTSB1(2100), B2(1900), B4(AWS), B5(850), B8(900)
  • 4G FDD LTEB1 (2100MHz), B2 (1900MHz), B3 (1800MHz), B4 (AWS), B5 (850MHz), B7 (2600MHz), B8 (900MHz), B17 (700MHz), B28 (700MHz)


@DallasL wrote:

@dabr It looks like they might be pulling directly from "Will My Phone Work" as the LG selection is the same. It's great for older phones, but nothing newer than the G5.


I thought maybe they had updated the information, sorry it wasn't helpful:)

Anonymous
Not applicable

@DallasL wrote:

@Anonymous  That what I am seeing. I jsut didn't know if there was a difernt modem for sprint or somthing. It seems like the unlocked "Sprint versions" of the phone are often cheeper than unlocked from other cariors.


You need to look for the protocol and the frequency together. I was just looking at one source. Check with LG themselves to corroborate.

Greg1275
Great Citizen / Super Citoyen

If your device is locked to any other provider than Koodo or Telus, you will have to take the phone to the last carrier service it was on and have them unlock it.

DallasL
Good Citizen / Bon Citoyen

@Anonymous  That what I am seeing. I jsut didn't know if there was a difernt modem for sprint or somthing. It seems like the unlocked "Sprint versions" of the phone are often cheeper than unlocked from other cariors.

DallasL
Good Citizen / Bon Citoyen

@dabr It looks like they might be pulling directly from "Will My Phone Work" as the LG selection is the same. It's great for older phones, but nothing newer than the G5.

Anonymous
Not applicable

@DallasL wrote:

Will an LG V40 "Sprint Unlocked" work on Public Mobile? All the info I can find seems to indicate it should, but I wasnt sure if diferent cariers might have custum modums? Will my Phone Work doesnt list any LG phone newer than the G5.


Information on gsmarena suggests it should be fine.


@DallasL wrote:

Will an LG V40 "Sprint Unlocked" work on Public Mobile? All the info I can find seems to indicate it should, but I wasnt sure if diferent cariers might have custum modums? Will my Phone Work doesnt list any LG phone newer than the G5.


Did you try this:  https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-the-new-and-improved-phone-...

DallasL
Good Citizen / Bon Citoyen

Will an LG V40 "Sprint Unlocked" work on Public Mobile? All the info I can find seems to indicate it should, but I wasnt sure if diferent cariers might have custum modums? Will my Phone Work doesnt list any LG phone newer than the G5.

Badgerconda
Great Neighbour / Super Voisin

Thanks for the helpful answers everyone!


@Badgerconda wrote:

Hey, I'm an existing PM customer and my phone is starting to crap the bed.... looking at replacements and I'm wondering if this phone would work on the network:

 

https://www.amazon.ca/Motorola-XT1955-2-Display-International-Model/dp/B07NPRQYP1/ref=sr_1_3?keyword...

 

I'm kind of clueless when it comes to figuring this out, so apologies if this is a dumb question.


Yes, it will work if info on amazon is correct.  The phone has 850/1900 for 3g HSDPA.

MMack
Good Citizen / Bon Citoyen

@cherryngai wrote:

What is HSPA network?


HSPA stands for "High-Speed Packet Access" also known as "3.5G" and basically it is just faster 3G network. It still utilizes the same bands as 3G but offers slightly greater speeds.

 

If you see the symbol H or H+ next to your reception, you are on a HSPA network. This is the fastest speeds available on a 3G network. 

 

 

The phone should work on PM based on the network bands.

3G:HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - are compatible with PM.

Need Help? Let's chat.