How do I get in to my account with just my phone number

[hTideGnow]

HI @Tomic   do you ever have your My Account setup yet?

are you trying to make payment?  If so, and if you remember your 4 digits pin, you can still pay by call *611 for now

[Yummy]

Did you try calling 611? You can do few things like paying bill vith voucher.

If you do not have self-serving account, open it asap so you can do much more. You would need unique email/password to create one. You cannot access your account only with phone number.

[softech · Accepted solution]

@Tomic   did it give you a choice to send the code via SMS to your phone?

if email is the only choice , then you will have to get it via email

If you no longer have access to your email, then you will have to get a new email, and ask PM to update the My Account with the new email address for you.  Please engage them by opening a ticket using "Forgot Login Information" type of ticket:

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

[dust2dust]

You don't. Did you sign up in a store?

If you did it all your self online then you will have created an account. The login is the email address you signed up with and the password.