How do I get access to the subscription plan that I want?

[EmilyCD]

I want to change my subscription but I don't see the plan I want to change to when I click Change Subscription in my account. How do I get access to the subscription plan that I want?

[slusagm]

sorry, no they cannot 

many tried and ask and got denied 

just wait and maybe you will see a plan you want later 

[EmilyCD]

Would an agent be able to add the plan as an option to my account?

[EmilyCD]

The plan I want to switch to is a lower priced plan. My daughter just changed to the lower price plan and I want to change to the same plan but the plan is not listed as an option for me to change to.

[Dunkman]

@EmilyCD 

Since last spring, Public mobile is offering personalized plan offers for existing customers.  You will see what plans are available to you in your self service account.  Unfortunately, most of the plans offered for existing customers are more expensive than their present plan price.  

[computergeek541]

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@EmilyCD wrote:

I want to change my subscription but I don't see the plan I want to change to when I click Change Subscription in my account. How do I get access to the subscription plan that I want?

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Sorry, but you can only change to plans that are shown as available in your Public Mobile self serve account.