How come I can't change my plan to to a less expensive one?

[Jana123]

I'm currently on the $29/month plan and one to change to the $19/month, but that option is not available, how come?

[funpig1]

@Jana123 

One option is to port out to another service provider and then port back in as a new activation. However, you will lose any referrals or accrued benefits. 

The other alternative is to keep checking your change subscription and downgrade whenever a cheaper plan becomes available. I was able to systematically downgrade from a $29 plan to my current $20 4G 3GB plan. For a while, the $19 plan was also available to me. 

Good luck.

[john116]

Seems to only be for new users who don't already uses public mobile. 

[hTideGnow]

sorry, you can only change to plans available on your My Account's Change Subscription page.  

from what we know, look like no one can get the $19 plan unless your current plan is less than $19.  There is also no points to ask for PM support's help as they can't help with that. Sorry, it is what it is