4 hours ago
My payment didn’t go through, the service is not available (no voice no data), yet I don’t see it in the app or under my account in the browser and not able to make payment
What should I do
Solved! Go to Solution.
4 hours ago
4 hours ago
@Igal_Sc The option to do manual payment seems to have disappeared from within the account but you can access it below: https://myaccount.publicmobile.ca/en/account/payment/funds/card
4 hours ago - last edited 4 hours ago
@Igal_Sc click the pencil next to PIN password and update and make the 4 digit PIN what you will remember
4 hours ago
I’m trying to dial *611 to make a payment, but I don’t remember my pin
I also don’t see an option to do so anywhere
4 hours ago
@Igal_Sc Once you follow the link hit back button in payment page you will see the option when looking at your bill
4 hours ago
I’ll give it a try
4 hours ago
Nothing happens there
nonoption to make a payment
4 hours ago
Hello @Igal_Sc
You can change your credit card information in the app and if that's not working, you can go to places like Shoppers Drug Mart and pick up a voucher. Then with your phone, dial 611 and add it to your account. Your phone will be up right away after a reboot. The come online using a computer and update your credit card.
4 hours ago
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
you can also buy payment vouchers from shoppers drug mart and load it *611