How can I get my first month invoice

[Justin2525]

Hi there,

I am still new to Public. I can find my July-Aug invoice, but I can't find the invoice of my first month, that's back on Jun 30th.

Could you please help with this?

Thanks,

Justin

[hTideGnow]

hi @Justin2525 

if you are looking for Public Mobile invoices, login My Account, go to Payment history, and you should see download invoice link there

or ask PM support agent to help. 

submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
             (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")         
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Yummy]

This is Not a Freedom but Public Mobile.

For PM go to Payments and you will see (on computer):