10-06-2025 03:42 PM
10-06-2025 03:47 PM
hi @Schemo
if account is closed, it cannot be accessed any more.
but why you think your account is deactivated? or is that just suspeneded? Call 1-855-4PUBLIC from another phone, enter your phone number. if the system tells you your account is just On Hold or supspended, you can ask PM agent to help.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage