11-06-2025
08:29 PM
- last edited on
11-06-2025
08:47 PM
by
softech
I can’t even get into redeem my points. Pages don’t open. I’m so frustrated I’m considering leaving this plan
11-06-2025 09:14 PM
@Leo58 wrote:I can’t even get into redeem my points. Pages don’t open. I’m so frustrated I’m considering leaving this plan
Hello @Leo58
Another thing you can try is you can download the PM app which I'm sure you already have. When you log in, at the bottom middle tab, that's where the rewards are. I just did it, took about 10 seconds to load. I then clicked on Catalog in the middle of the page. I scrolled down, had to tap on Load More 3 times and it was at the end of the 3rd "load more". There is 20 points for $20 off your bill. Hope this helps.
11-06-2025 09:02 PM
log in to your account > Rewards > Browse Catalague...scroll down to find 20 Points for $20 Bill Credit...More Details will take you to Redeem. Make the transaction and confim. Your Available Funds will show $20 within a few moments. Then, next renewal will take that $20 in Available Funds towards your regular plan renewal.
11-06-2025 08:47 PM
try using browser with incognito mode to access My Rewards page using this link:
https://myrewards.publicmobile.ca/