First @Selly Please remove your email from the forums as they are public not private.
Second, if you did your research, Public Mobile is a self service. There is no phone number to call for customer service. Everything is run on these forums their own customers, go figure. You CAN reach out to a CS agent via the chatbox in the bottom right corner.
And finally, YOU can cancel your plan in several ways. Log into your account and turn off auto pay. That will cancel the account on the next billing cycle. When you port your number to another service provider, it will automatically cancel your account with PM. You can also reach out to CS via the chatbox to have your credit card removed from your account and then the next cycle your phone and account will be dead for 89 days if you choose to come back. After 90 days, it's gone for good.
