06-06-2019 06:46 PM - edited 01-05-2022 07:42 AM
06-06-2019 06:54 PM - edited 06-06-2019 08:15 PM
Click the My Account buttom top right of this page.
1) Login to Selfserve, click Payment tab.
2) Below "One Time Payment" and "Manage Auto Pay" options there is a very small link
"Manage my card - Update or remove my Credit or Visa debit card"
3) two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info
Note: When entering the postal code do not enter any spaces. Also do not use the unit number field even if you live in an apartment or condo and use a desktop browser if you can.
Hope this helps!
06-06-2019 06:51 PM
To change the credit card on your account, go to selfserve.publicmobile.ca. After getting into your account, click on the Payments section. In orange writing, there will be a link to "Manage my card". Remove the old card and udpate it to the one that you wish to use.
06-06-2019 06:49 PM
@vincee- You will need to log into your self serve portal, and go into Payment information section and update from there. If you need more specific information, just ask.