09-22-2019 02:29 PM - edited 01-05-2022 07:14 AM
09-22-2019 02:53 PM
I need help I have been locked out ty
Reset Your Self-Serve Password
If you forget your password, there’s no need to worry. You can create a new one by following these simple steps:
You will receive an email outlining how to change your password. If you don’t get this email within 30 minutes, please start a conversation with our virtual assistant, SIMon by clicking here, to submit a ticket to the Moderator Team.
09-22-2019 02:48 PM
Try the forgot password link.
Try using a different browser and incognito mode. Also clear your cache and cookies then reboot. If you still have problems the submit a ticket by clicking on the question mark on the bottom right
09-22-2019 02:47 PM
@thechunkyknot hi when you try again in an hour as suggested ,try chrome in ingognito mode it seems to have better results good luck
09-22-2019 02:33 PM
I will try that again ty
09-22-2019 02:32 PM