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HELP! No incoming or outgoing calls since this morning

jesseyin0109
Good Citizen / Bon Citoyen

voice mail, text and data works fine but no voice calls since this morning.

please help

11 REPLIES 11

Oaimn
Great Neighbour / Super Voisin
Correct it is working now!

jesseyin0109
Good Citizen / Bon Citoyen

seems okay now

mimmo
Retired Oracle / Oracle Retraité

@Oaimncan you check now, seems like others are working again and let us know

jesseyin0109
Good Citizen / Bon Citoyen

ported four months ago from Virgin

everything working yesterday

renewal in march (120 days plan)

no addon added recently

Oaimn
Great Neighbour / Super Voisin
Same here. Everything was working fine yesterday. This morning I can only call certain numbers only and receive calls from certain numbers only. No data. No text

davidjames4
Good Citizen / Bon Citoyen

Seems to be working now!!!

Oaimn
Great Neighbour / Super Voisin
 

davidjames4
Good Citizen / Bon Citoyen

I ported over 2 months ago all has been fine up till this morning

Renewal isnt till Feb 4, 2017

davidjames4
Good Citizen / Bon Citoyen

Actually to add more insight, I can send and recieve calls only from other telus people. Anything else wont work

mimmo
Retired Oracle / Oracle Retraité

Some additional details please.

New customer porting in? Or old customer?

Was everything working yesterday?

Renewal date? Did you use a US addon recently? 

 

davidjames4
Good Citizen / Bon Citoyen

Same Here!

Public Please help!

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