Get me in contact with support

[Help10]

I’ve already paid And got a step 606 in activating my SIM however it does not activate and I’m unable to contact support. Please just give me a number or something. I can just get in contact to and talk to a real human and sort this out, very simply

[BKNS27]

@Help10 

Try rebooting your phone by powering off then back on if you picked a new number.
If you ported your number from another carrier. Your old SIM will continue to work for about 2 hours.

[Chalupa_Batman]

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@Help10 wrote:

I’ve already paid And got a step 606 in activating my SIM however it does not activate and I’m unable to contact support. Please just give me a number or something. I can just get in contact to and talk to a real human and sort this out, very simply

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Hello @Help10 

I'm sure you read up on Public Mobile before you signed up. There is no number to call. Public Mobile is a self serve service. The way to contact them are through private messages. This is how to reach them.

The Public Mobile chatbot is currently unable to create trackable tickets for members who are unable to log in. So for this reason, please use the following link to contact customer service.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

[hairbag1]

@Help10 

use this link to message Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437