08-27-2020 06:37 PM - edited 01-05-2022 03:41 PM
My friend's referral code was missed when I signed up. Let me know how to fix this.
Solved! Go to Solution.
08-27-2020 06:54 PM
@Alvinlimfirst wrote:Thank you. I sent a private message as it seems the ticketing system doesn't seem to be working for me.
@Alvinlimfirst come back and let us know if you got the $10 credit. Welcome to PM and good luck. Cheers!
08-27-2020 06:46 PM
Thank you. I sent a private message as it seems the ticketing system doesn't seem to be working for me.
08-27-2020 06:42 PM
Thanks for your response. I tried but am having trouble submitting a ticket. It won't let me submit to create a ticket. Am I missing something?
08-27-2020 06:41 PM
@Alvinlimfirst wrote:My friend's referral code was missed when I signed up. Let me know how to fix this.
@Alvinlimfirst hi you will need to contact a moderator you can do so by clicking the question mark at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue, you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner in the meantime is there anything that we may be able to help with?
08-27-2020 06:38 PM - edited 08-29-2020 09:37 PM
Hi @Alvinlimfirst ,
Contact the moderators and explain the situation and ask if this can be applied after the fact.
To contact the Moderator_Team, there are two ways to reach them:
1-Click the question mark on the bottom right hand side of your screen to talk to SIMon the chat bot.
OR
2-Contact the Moderator_Team via private message using this link.