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Forgot to write unit number in my order

AE_B
Great Neighbour / Super Voisin

I have forgotten to write my unit number in my building during my order, and there is no way to access my profile without sim card activation. What should I do?

3 REPLIES 3


@hairbag1 wrote:

@AE_B 

due to the length of time for delivery of your new PM sim...I'd suggest buying it on Amazon or if there's a Mobil Klinic in your area, get it there instead.  There's been reports of delivery taking up to 3 weeks or more. If your phone is esim capable, that's another option to activate a new account quickly.


SIM cards are final sale and as a SIM card has already been ordered, purhcasing another one would incur  an extra cost for the customer.

hairbag1
Mayor / Maire

@AE_B 

due to the length of time for delivery of your new PM sim...I'd suggest buying it on Amazon or if there's a Mobil Klinic in your area, get it there instead.  There's been reports of delivery taking up to 3 weeks or more. If your phone is esim capable, that's another option to activate a new account quickly.

Handy1
Mayor / Maire

@AE_B  Message support maybe if it hasn’t shipped yet they can update the info 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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