Yes, indeed, @softech
There are at least 2 regulars who aren't keen on recommending another user 'try' something before they 'try' it themselves.
I say baloney.
If I'm (personally) having an issue that a troubleshooting fix might remedy, I may choose to 'try' it. If I'm not having the issue, I likely won't 'try' it. Fact is, some troubleshooting items may be time-consuming to complete or reverse or undo, and I'm not going to be a guinea pig for someone else's device or account issues if I'm not having the issue myself.
When I was once 'called out' for not trying something about a year ago before posting it here, it required to try something on the device/account that had the Public Mobile service, and I was 'called out' for not trying it first. The funny thing is, at the time I was NOT A PUBLIC MOBILE customer and the last thing I was going to do is search out those within my family circle to ask if I could borrow their device to try on theirs first.
Anyway, it goes to show how some users on this forum may "assume" or "presume" things before making certain assertions.
It's just silly.
SO, I say go ahead and keep offering recommendations or trial fixes, even if (God forbid) they're not 1st person tested - the worst that can happen is someone gets into a pickle, the best is that it fixes their issue.
