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FAQ: How the Province-Wide Unlimited Talk Plan Works

pm-smayer97
Mayor / Maire

Here is a summary of how the Province-Wide Unlimited Calling Plan works:

  1. Outbound calls to a tel # with an area code within the same province you are physically located are always free, regardless of the choice of unlimited calling plan.
  2. Outbound calls to a tel # with an area code outside the province you are physically located are long distance.
  3. Inbound calls to your tel # while you are outside your home province are long distance (see notes 1 and 2).
  4. All inbound calls to your tel # while you are inside your home province are always free (see note 1).
  5. of course, outbound calls to the U.S. from anywhere in Canada are long distance.
  6. If you need inbound or outbound calls while in the U.S., you must get a U.S. Talk-based add-on for calls to complete.

For any calls considered long distance, you either need an Unlimited plan or a long distance add-on, otherwise the call will not complete and inbound calls will go straight to voicemail (see note 2).

 

If you do not want to use a L.D. add-on, you can try to use an app using your data to make either outgoing or incoming calls, either app to app, or some can handle app to land or cell phone line directly, usually for a small fee.

 

NOTES:

  1. Home province is based on the area code of your tel #, not your registered address on the account, which may be different.
  2. In scenario 3. above, officially you need a L.D. plan/add-on but some users have reported being able to receive inbound calls without one. YMMV but you can try your luck and if it does not work simply add the feature you need.
  3. Data and text are Canada wide, regardless of plan you have.

HTH

 

 

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