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Error xxx while trying to validate new account

Perry1978
Great Neighbour / Super Voisin

I am setting up a new account to port over a phone from Bell. And when I tried to select a subscription it asked me to login agai and then continually comes up with a error while trying to resume completion of

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Perry1978 

did you use the Public Mobile app to subscribe?  If not, download PM app and try agian

if same, ask PM support agent to help.  

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

TheSterlinger
Mayor / Maire

@Perry1978 did you use the PM app to activate your account? You must first download the app to activate an account.

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