Error when paying for US roaming add-ons. (Urgent)

[BenKayfetz]

I have loaded $40 onto the  account and when I hit "complete payment" I get this error: "Oops! Something went wrong, please try again later." My elderly mother-in law is on her way to the USA and when she lands in about 2 hours she will not be able to use her phone and be stranded at the airport. Please respond ASAP!!!

Screen shot:

[dust2dust]

@hycm53- Taxes appear on the credit card, not here.

[hycm53]

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@BenKayfetz wrote:

I have loaded $40 onto the  account and when I hit "complete payment" I get this error: "Oops! Something went wrong, please try again later." My elderly mother-in law is on her way to the USA and when she lands in about 2 hours she will not be able to use her phone and be stranded at the airport. Please respond ASAP!!!

Screen shot:

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Using private or incognito mode browser to do again. The other thing is $40 is not enough to pay, because $40 didn't include sales tax. You mother may buy local sim card in airport. PM talk add on almost won't work in USA, because USA shut down 3G service this year.

[Yummy]

Public Mobile has web page cache issue so you might be looking at obsolete status. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

[dust2dust]

Try it again in private mode. Check the first page for the balance. Use the the little spinner refresh icons lower down also.