A test of the Emergency Alert system just happened in BC and my daughter got the alert, but I did not. Here is what I have tried:
I went to Settings > Notifications > scroll to the bottom, and there is literally nothing there for government alerts.
I checked to ensure that I have the latest version of iOS 15.4.1.
I powered the phone down and re-started it. Nothing.
I put it into airplane mode and took it off airplane mode. Nothing.
I contacted Apple and screen-shared with them - they were unable to solve it either and suggested it may have to do with my carrier. So here I am.
Solved! Go to Solution.
Ok, when I go to Settings > Cellular > Cellular Data Options: the voice & data was set to 3G. Could that be the problem?
@Lynda2 Yes, that is the problem. It only sent over LTE
Any reason why you set to 3G? if you have voice problem and you need to set to 3G , leave it there.
But if you don't have voice issue, you can change to LTE, I guess
I got it on my iPhoneXR (but with Bell) and my Pixel 6 on PM got it as well. Were you connected to LTE network at the time are do you have it set to the 3G network?
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Hi @Lynda2 It really hard to tell if it is the phone or network. I have multiple PM phones, sometimes one would ring from the alert, one can silent alert (which is not supposed to be able to silent it)
I think it is more to do with the phone then network.
You are great, so many people complain of these alerts and want to get rid of it, and you want to fix it. Great
This site suggests below. Could it be as easy as a restart or a reset of the network settings?
Below seems to be for the USA only, but it is interesting.
Does Canada not have this option?
https://www.businessinsider.com/emergency-alert-iphone - How to enable or disable test alerts
Test alert settings are accessed separately from real emergency alerts.
By default, these are turned off. But if you decide that you want to change those settings and you live in the U.S. or Puerto Rico, here's how to turn test alerts on or off:
After completing step three or four you'd get an alert telling you that you've enabled, or disabled, the feature.