Email Receipts.

[Priority]

So I noticed I no longer get the text message reminding me of my upcoming bill nor do i get my bill renewal confirmation messages either.. I used to always get a text after my Payment went through telling me it was successful, however not anymore which is inconvenient because that was useful. 

However, I'm now wondering if I would get the same sort of thing via email instead of text message, like a monthly reminder a day or two before and than the bill a few days after on the renewal date. 

I got this receipt on day of sign up, but can't seem to find any from the months after that. Should I not also be getting a monthly receipt to my email for every cycle that goes through?

[LitlLdy]

@Priority , I haven’t received text reminders from PM in several months. I always set bill reminders on my iPhone’s calendar app to remind me of all my bill’s payments due dates a week in advance & again 3 days prior with pop up messages & sounds notifications. Otherwise I will forget! 😞 

I wish they would send payment confirmation receipt to my email like all my other bills do.

[softech]

@Priority 

Download Receipt is now an option  in Payment History page, as long as it is an actual debit from credit card (i.e, not money taken from Available fund only)

[hairbag1]

@Priority 

you can ask the CSA to develop a receipt for you for a past period of time...just not certain if they'll do so on a monthly basis without you asking.

[Priority]

So those Monthly invoice emails have been discontinued?

I know some people who used those for 'Proof of Purchase', and as a business write off.. 

Sure it's their responsibility to pay, but isn't is Public Mobiles responsibility to still provide a Receipt after payment has been made.. and now they aren't at all anymore?

[hairbag1 · Accepted solution]

@Priority 

PM ceased those reminders several months ago. It's customer responsibility to make sure he has $$ or credit card ready for next renewal.