ERROR MSG 404 - Can not sign in

[Murray53]

When I try to sign on with the correct user name and password, the response is a 404 error.  This goes on no matter what I do.  I 'spoke' to a technical person through this community, but the matter was not resolved.  This happens on my mobile and on my laptop.

How can I correct this issue.

Thank you!

Murray53

[hycm53]

---

@Murray53 wrote:

When I try to sign on with the correct user name and password, the response is a 404 error.  This goes on no matter what I do.  I 'spoke' to a technical person through this community, but the matter was not resolved.  This happens on my mobile and on my laptop.

How can I correct this issue.

Thank you!

Murray53

---

Since PM website has caches issue, so clear caches , cookies then using computer and private or incognito mode browser to login. For some mysteriously reasons, mobile device some times hard to login, so don't use mobile device to login.
Follow above method try login again.

[Meow]

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.