During sign up Sim was accepted and when I tried to activate then they said the aim was already in u

[BKNS27]

@PeterHild 

Are you saying that the account already exist?

[hTideGnow]

hi @PeterHild 

did you start the activation using the browser, and now trying to complete it using the app.  If that was what you are doing, you need to use the same email address to login 

but if you are confused, support agent can help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage