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Dra not working

Chancewood21
Great Neighbour / Super Voisin

Why is my internet not working my data

4 REPLIES 4

Staliger
Mayor / Maire

@Chancewood21 more info would be helpful. Did it work before? Did you check your self-service account? Is there any data information written there? Maybe you used all your data.

geopublic
Mayor / Maire

@Chancewood21  Check your APN settings.

@Chancewood21 

What's the make and model of your phone? Can you send and recieve MMS (picture texts)?

Triguy
Mayor / Maire

Log into your account and if no data is remaining then you have used it up.  You can purchase a 1GB for $15.  If there is an amount then check your APN settings.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/how-do-you-know-if-APN-settings-is-co...

Also try rebooting your phone.

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