06-25-2023 09:36 PM
Didn't received authorization number transfer message, please help @CS_Agent. Old provider is Roger and still active
Solved! Go to Solution.
06-26-2023 09:38 AM
@Yuqi11 wrote:Didn't received authorization number transfer message, please help @CS_Agent. Old provider is Roger and still active
@Yuqi11 - WE are not CS_Agents that normally post in the Community Forum. You tagged CS_Agent in your post. Curious did they message you privately to your inbox? If not, you can contact them either 3 ways:
1-click on that hyperlink in your post and click SEND A MESSAGE on the right side, this goes privately to customer support.
2-Normally Faster - use this link to: Get Help With Public Mobile Chatbot], OR
3 -Use this link (same as #1) Private Message to Public Mobile Customer Support Agents (CSA)
06-25-2023 09:38 PM
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed