Did not receive reference reward

[myhandyman1]

A friend of mine sighed up with PM and used my reference code and I have not seen any reward  

[BKNS27]

@myhandyman1 

If you got a text from PM stating: 

“Cha-ching! You just added to your Refer a Friend Reward-way to go!”

Your 1 point or $1 credit will be added to your account and your friend will receive the $10 credit within 72 hours.

[hTideGnow]

HI @myhandyman1 

how long he signed up?

ask him to wait 72 hours and he should see the $10 in his My Account

and You will get the friend referral too

if after 72 hours and he still not see the $10, please ask him to submit ticket with CS agent

[computergeek541 · Accepted solution]

---

@myhandyman1 wrote:

A friend of mine sighed up with PM and used my reference code and I have not seen any reward  

---

Your friend will need to contact Public Mobile by opening a ticket thorugh the chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html