Did I complete the port or just lose my number?

[smeelah]

I activated a random number with Public Mobile and eSim. I initiated a transfer of my phone number from Koodo Mobile.

While Public Mobile app was 'spinning' and  in process, I received a text from Koodo, and thought, "I'd better get that." It was asking me to confirm Yes or No, which I did.

When I went back to the Public Mobile app, nothing was happening and it was back to the blank transfer form. 😕

Does it normally confirm that transfer has started? Should I try again or is it too late?

[smeelah]

:)) That's a relief! Thank you. 

[BKNS27]

@smeelah 

If you replied to the text with YES then the porting process will start. Your Koodo SIM/eSIM will continue to work for up to 2 hours until porting is completed.

You can also contact Koodo to confirm the your ported out.

[Dunkman · Accepted solution]

@smeelah 

You did everything properly.  There will be no confirmation that the port is done.  It usually takes up to 1-2 hours for port to be completed.  You responded correctly to Koodo port request text.  It will just take some time for port to be completed.