Data usage

[Pappaconnie]

My data usage is really high compared to my previous account. I’ve never used more than 4gig per month my entire life. Now I am close to six gigs in 2 weeks?? I see allot of other complaints about this. I am not streaming or gaming or using gps. Just some basic google fb CBC news articles. 

[BasesLoadedWalk]

Another question I have about data usage is some of my devices have a setting that says "treat network as metered connection" and then gives the option to select "automatically" determine. How would a device I use with this setting know whether or not the Wi-Fi hotspot I use is a mobile connection or regular Wi-Fi?

[Pappaconnie]

Where  can I find  sm-dp address  and activation code? To enter into my phone carrier setting so it can track data used 

[Pappaconnie]

yes of course 

[Pappaconnie]

I understand the basics of technology 

[gpixel4]

@Pappaconnie can you make sure the 'app data usage' is set to your renewal date and take a screenshot of the apps usage amount so we can see?

what are the makes and models of both devices? 

[Pappaconnie]

I can’t apply the setting as I don’t know where to find the sm-dm address and activation code for this plan.Possibly it was on the SIM card package but that has been tossed. 

I phone you don’t use an app to track your usage you are asked to add the carrier service info into the phones carrier settings so it links the data. 

[Pappaconnie]

 

[z10user4]

 @Pappaconnie : I've never read about such a code here. Mind you I gloss over anything Apple related but some things slip through that gloss. Is this maybe for Apple ID? Dunno.

Edit: Oh...quick ddg search...that's for eSIM. We don't do that here.

[Pappaconnie]

Nothing to do with Apple ID. It’s how you connect your phone plan information to your phone so it can track your usage. I believe if you scan the QR code on the SIM card packet you can linking that way. However I don’t have that package anymore and to entering it manually I can find the required info on my account 

[z10user4]

 @Pappaconnie : But eSIM is irrelevant to this place. I think that's the wrong tree.

Two Xmas's ago all customers at the time were gifted a gig of data. There was a bug where it consumed ridiculously quickly. They fixed it and reset the gift for everybody. Could be something like that. But I doubt it otherwise we'd be hearing a lot more of these stories.