Data not working after plan change and renewal

[BamaMan]

Was working fine until renewal and plan change. Can an admin help me.

[NDesai]

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@Scottyho wrote:

Yes I'm in Edmonton, hopefully it's just a network issue 

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Telus Cable theft issue. Hopefully they repair it soon.

https://www.telus.com/en/qc/outages

[Scottyho]

Yes I'm in Edmonton, hopefully it's just a network issue 

[NDesai]

@Scottyho There are some active Telus outages in Edmonton and Calgary area. Are you from Alberta?

[Scottyho]

Didn't work for me, I even pulled the sim  

[NDesai]

@BamaMan Try turning Airplane mode on/off. When you turn on data and turn off wifi, does it show signal and connection to 5G. LTE or LTE+?

[Scottyho]

I have the same problem 

[hairbag1]

@BamaMan 

try rebooting your cellphone first off.