Community

Bear2 · ‎03-03-2021

Hey I got an email 2 weeks ago that I was in the top 50%. Why didn't I get a reward ? My bill just renewed today.

HALIMACS · ‎03-03-2021

Looking at your public profile, you did make top 50%. Way to go!!!

Dunkman · ‎03-03-2021

@Bear2 wrote:
@Dunkman I received the email top 50% on Feb 10

Community rewards are usually announced around the 10th of each month. The actual payment of the reward will be credited on your payment date (usually late evening or early morning the next day). A screenshot of the payment history will help determine whether you received the $1 credit.

Anonymous · ‎03-03-2021

@Bear2 : Read the replies.

Bear2 · ‎03-03-2021

@Dunkman I received the email top 50% on Feb 10

Dunkman · ‎03-03-2021

@Bear2

The community reward should have been awarded overnight with your autopay rewards/friend rewards.

Maybe screenshot your payment history page (omit personal information)

JK8 · ‎03-03-2021

@Bear2 wrote:
Hey I got an email 2 weeks ago that I was in the top 50%. Why didn't I get a reward ? My bill just renewed today.

Can you log into self service and look at your payment/transaction history and see if you were credited $1 for the community reward.