Changing to a new plan but dont know how many much data is included

[sangusk]

Going to change to a new plan $141 starting november but I cant look up how much data is going include in it?

[sangusk]

Yup my 6GB 90days plan isnt enough and I wasnt sure what I changed to will has more data or not. 12gb 90days would be good for now.

[NDesai]

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@wetcoaster wrote:

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@NDesai wrote:

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@sangusk wrote:

Ok thanks everyone. I found that I can see the detail for my future plan only if I click change my plan.

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What plan did you futuredate? Perhaps the current offering might give you better choices?

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Looks to me like it was the $45 for 4GB LTE promo. But I might be wrong...

Edti: @sangusk's picture, posted a couple of seconds before my reply, seems to confirm it. 😉

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Yup, it is. OP You have the promo deal that is no longer offered. If anything goes wrong on your renewal, contact the moderator. 

[wetcoaster]

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@NDesai wrote:

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@sangusk wrote:

Ok thanks everyone. I found that I can see the detail for my future plan only if I click change my plan.

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What plan did you futuredate? Perhaps the current offering might give you better choices?

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Looks to me like it was the $45 for 4GB LTE promo. But I might be wrong...

Edti: @sangusk's picture, posted a couple of seconds before my reply, seems to confirm it. 😉

[sangusk]

I got this for $141 90days

[NDesai]

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@sangusk wrote:

Ok thanks everyone. I found that I can see the detail for my future plan only if I click change my plan.

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What plan did you futuredate? Perhaps the current offering might give you better choices?

[sangusk · Accepted solution]

Ok thanks everyone. I found that I can see the detail for my future plan only if I click change my plan.

[SD08]

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@sangusk wrote:

Going to change to a new plan $141 starting november but I cant look up how much data is going include in it?

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@sangusk

My guess is, you've future dated a plan change to a plan that is no longer a current offering.  You will still be able to get the plan, assuming the plan change works as scheduled.  If you want to see the details, here's a handy chart that listed the plans before and after the changes in September:

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Public-Mobile-Pricing/m-p/188563/hi...

[koimr1]

Not too clear on what you mean. 🙂

Do you mean that when you go to the Self Serve site and login that you don't see your plan? Or that you see your old/current plan because you've just future-dated a new one and that's where you can't see your data?

If it's the latter then you should be able to send a private message to a moderator with your email address and phone number and they should be able to tell you. 🙂   

[markkhyan]

Should show under Main Screen - OverView - My Plan - Plan details

If not able to see feel free to msg a MOD, they are great and always able to help

To message a MOD for assistance

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

[#11]

To message a MOD for assistance

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

[NDesai]

You should be able to see how much data is included on the plan you want since you have to select the amount of data you want.