Changing subscription with existing promos

[Tanjo]

I recently signed up with Public Mobile with a 50% off for first three months Amazon promo. If I change my subscription plan right now, will I lose this promo?  Thanks!

[balaca]

Also do remember that you are very likely to lose access to low value plans in self-serve the moment you upgrade to a high $ plan.

[Tanjo · Accepted solution]

Thanks for the replies!  I contacted support and they said that the promo would be lost. 

[Handy1]

@Tanjo  Most like will but you can confirm with support , if you see a plan you like better thou make sure to change plan on renewal option and not immediately or you lose money in current cycle . pM is pre paid and no refunds 

Change plan in 3 easy clicks

Once you find plan you want be sure to (change on renewal )So you don’t lose money on current cycle

and here’s link to ask support for confirmation if you lose 50% off or not 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

hi @Tanjo likely you can't or you will lose the 50 percent off.  The details of the terms would have specified that