06-29-2022 02:40 PM
Hello.
I just changed my plan to $25.00 for 30 days. How long will it take before it kicks in? Thanks.
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06-29-2022 03:11 PM
Thank you very much. All straighten out. I appreciate your help.
06-29-2022 03:08 PM
HI @Hunter11
Does the Overview page shows the new plan or still on the old plan?
do you have valid credit card on the system?
06-29-2022 03:01 PM - edited 06-29-2022 03:01 PM
@Hunter11 Sounds like deposited the funds but now need to go back and pick your plan change option. Reminder that you'll forfeit anything left in your current plan and will start a new 30 day cycle by selecting Change Now option.
edit: have you tried rebooting the phone?
06-29-2022 03:00 PM
Change now.
06-29-2022 02:58 PM
No....what choice did you make. Change Now option OR Change at Next Renewal
06-29-2022 02:54 PM
The $25.00 are still on Available Funds. Do I have to do something with this?
06-29-2022 02:44 PM - edited 06-29-2022 02:44 PM
@Hunter11 It should be effective immediately if you selected Change Now option and not Change at Next Renewal (recommended option as PM doesn't prorate/refund). Try rebooting your phone.