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Change account email

LilWayne
Great Neighbour / Super Voisin

Change account email

2 REPLIES 2

AK32
Model Citizen / Citoyen Modèle

Hey there, to change your email you can log in, go to your Profile, Manage Eversafe ID and change Email address there. 

If you cant log in, you can reach out to PM customer service to assist you, which you can do here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @LilWayne 

you can probably still login to My Account with the old email.  If you can, go to Profile page, Manage Eversafe ID and update the email address there

if you cannot login at all, then ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage   

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