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Change Visa for autopay

tdicarlo
Great Neighbour / Super Voisin

How do I let Public Moblie know that I have a different Visa for my autopay? My card on file was compromised.

4 REPLIES 4


@tdicarlo wrote:

How do I let Public Moblie know that I have a different Visa for my autopay? My card on file was compromised.


Go into your Self Serve account at selfserve.publicmobile.ca.  In the payments section, you can remove the old card.  After doing that, add your new card. You'l wish to make sure that pre-authorized payments are still enabled for your Public Mobile account after completing these steps.

dust2dust
Town Hero / Héro de la Ville

A serious problem comes if your card issuer retracts legit charges that you paid here. Try to inform them not to.

jeffsnewman
Great Neighbour / Super Voisin

It just like that had to change mine four time in the last 4 years


@jeffsnewman wrote:

It just like that had to change mine four time in the last 4 years


@jeffsnewman  almost once every year  is a lot!!   be careful where you use your card, those online sites.