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Certified phone

manderwells
Great Neighbour / Super Voisin

Hello I purchased a certified phone from you for and it doesn't work, where am I suppose to get this issue dealt with?? 

4 REPLIES 4

JL9
Mayor / Maire

It may take awhile so be patient, but customers' that had the same issue were able to get it resolved through a CSA.

darlicious
Mayor / Maire

@manderwells 

You will have to contact customer support. Include  your order #, email address used for the order and your shipping address for the CPO department to send you a postage paid shipping envelope to return the phone..

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include in your private messaging only your full name, address, email, phone # and 4 digit acct pin #

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