09-16-2021 11:18 AM - edited 01-06-2022 03:23 AM
So before i was able to send a chat text through my data but it stopped working after restarting my phone or updating the messages app or something stupid that i must have done. I'm still able to send a text through wifi so its not the app itself but the PM data. also, im still able to use my data to use my browser and anything that needs data except for messages ofc. anyone know how to solve this issue?
edit:
i dont ever use data and its always never maxed out.
im using the google messaging app and works when im using wifi.
tried rebooting, switching to airplane mode and back, wiping the sim card.
tried resetting network settings
tried re-inputting network settings thats on the guideline.
im also able to use mobile data but just not for chat features on google's messages app
Phone: Huawei 9x (android)
Plan: $15 plan with 250mb
thanks everyone for the reply. im gonna try to backup my stuff and reset it cuz last time that work on me solving every issue i had with my phone.
09-16-2021 11:25 AM - edited 09-16-2021 11:26 AM
@mvjay : Do you mean an MMS picture text? Or do you have an iphone? Does anything work with wifi? Or do you mean a chat text? Or group text? Or a text with a subject?
09-16-2021 11:26 AM
If its an iphone, you can go and check the setting for message. You may turned of the message option by accident.
09-16-2021 11:27 AM
sorry i mean turned off the imessage option.
09-16-2021 11:28 AM - edited 09-16-2021 12:00 PM
Try rebooting your phone. Also try shutting down your phone then remove your sim then reinstall it. Are you using default messaging on your phone or an app ? Try using an app like Textnow.
Try a network reset.
To reset the phone, make sure that the phone is turned off.
Press and hold the volume up key along with the Power keys for 10 seconds and let go of the keys once the Huawei logo appears.
Use the Volume down button to select the Wipe data/factory reset option. Use the power key to choose it.
This will wipe the phone data and once the cache partition is cleared. Select “reboot system now” using the power key.
@z10user4 They are using a Huawei 9x.
09-16-2021 11:29 AM - edited 09-16-2021 11:33 AM
09-16-2021 11:30 AM
chat text i guess. its like the equivalent of iphones blue text instead of that light blue text
09-16-2021 11:34 AM
@mvjay : Does it work when on wifi? Do you see the data line under your My Data & Add-ons?
09-16-2021 12:01 PM
@mvjay maybe you have enabled RCS , see if it is enabled and try to disable it
On the message app, tap 3 dots on the top right and click Settings
under Chat settings, scroll to "Select default message type",
Switch from Automatic to Text/Multimedia message
09-16-2021 12:06 PM
Maybe try a network reset of the phone before a factory reset of phone.
Try to manually select 3G network on the phone to see whether that makes a difference.
Update your messenger app?