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Cant log In

HalieF
Great Neighbour / Super Voisin

Cant log in and wont let me reset password. Just says cant verify email address

3 REPLIES 3

Ashellyan
Good Citizen / Bon Citoyen

Please removed my email from publice 

Staliger
Mayor / Maire

@HalieF wrote:

Cant log in and wont let me reset password. Just says cant verify email address


Click the "?" in lower right side of the page, type "contact moderator", and follow directions. Moderator can help you with this issue. Explain problem in detail.

will13am
Oracle
Oracle

@HalieF, navigating password reset is quite finicky.  I suggest contacting the moderator team for assistance.  The moderator team can be reached via private message using smartforms which is initiated by clicking on the ? on the lower right corner of the webpage or try using this link. The guided process will facilitate documentation of the issue or concern and the required resolution which will be submitted to the moderator team. Refer to this announcement link for additional details on smartforms and the ticketing system for moderator team interactions. If use of smartform brings no joy, then use the following direct link to private message the moderator team. Refer to the following knowledge base article for additional information on the moderator team.

 

 

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