cancel
Showing results for 
Search instead for 
Did you mean: 

Cant access internet without WIFI

scages
Great Neighbour / Super Voisin

Hi,

 

I changed my phone last week and since then i cant access the internet... Wifi works fine and i do have a data plan and it is paid...

 

thanks

2 REPLIES 2

mimmo
Retired Oracle / Oracle Retraité

what phone are you using now?  is it compatable?  have you set up teh apn settings?

 

this link might help https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...

 

imm1304
Retired Oracle / Oracle Retraité

Hi @scages!

You will need to enter the APN settings manually for the data to start working.

 

You can find out the APN settings here:  https://apn-canada.gishan.net/

Need Help? Let's chat.