08-20-2018 05:45 PM - edited 01-05-2022 12:35 AM
I am in the process of switching carriers. Due to a site error, I was unable to transfer the number in time. My number is now listed as suspended, and I am unable to perform the transfer. I called in and was told to create a post here, and my number could be temporarily reactivated for the transfer.
Solved! Go to Solution.
08-21-2018 10:13 AM
08-21-2018 09:41 AM
@Blad_R I am 99% sure that the poster already sent a message (several in fact) to the modreator team. By asking them to send another message doesn't that put them at the bottom of the queue? cant their orriginal messages be answered first?
08-21-2018 09:26 AM
Thank you for contacting us. I understand that you would like to port your phone number from to Public Mobile and I am sorry to hear that you have issues with it!
This link will takes you directly to compose a message for the Moderator Team profile. So you can click on it and send us a private message right away!
I hope that I was able to provide you with a suitable answer and feel free to send us a message if you have any questions.
Your Public Mobile Team
08-20-2018 08:00 PM - edited 08-21-2018 12:29 PM
08-20-2018 06:57 PM
Top up to reactivate account then port
If intrabrand (Public to Koodo) then ask for account credit after complete
08-20-2018 06:38 PM - edited 08-21-2018 12:28 PM
08-20-2018 05:48 PM
You may wish to contact @CS_Agent via PM so they can help you out. Don't post any personal information in the forum, send it to them via PM.