cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot receive MMS on Samsung Galaxy S7

jstnc
Good Citizen / Bon Citoyen
Hi, my MMS is not working on my s7. I believe that I have the APN correct but I can't receive photos. Any help would be appreciated.
Textra settings:
https://i.imgur.com/owCAN0v.png
Phone settings:
https://i.imgur.com/Ffx7Rhv.jpg
6 REPLIES 6

jstnc
Good Citizen / Bon Citoyen
Thanks! That fixed it

srlawren
Retired Oracle / Oracle Retraité

@imm1304 wrote:

Hey @jstnc,

 

Edit the APN settings as follows:  For APN type, enter "default,mms,supl"  

Save Changes.  Reboot.  Test.

 

Also, the mobile data has to be enabled/on for MMS to work as MMS exclusively relies on mobile data.  


 

@jstnc I believe this is the issue.  Mine is also set to deault,mms,suppl (no spaces, no capitals) just like @imm1304 and my MMS works fine. 

 

Also, oddly, my Textra doesn't give me a manual APN setup option like yours.  Can you set it to auto so that it just uses the phone settings (once fixed as per above, of course)?


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

imm1304
Retired Oracle / Oracle Retraité

Hey @jstnc,

 

Edit the APN settings as follows:  For APN type, enter "default,mms,supl"  

Save Changes.  Reboot.  Test.

 

Also, the mobile data has to be enabled/on for MMS to work as MMS exclusively relies on mobile data.  

jstnc
Good Citizen / Bon Citoyen
I don't think it had ever worked.

nishufan
Model Citizen / Citoyen Modèle

Hi @jstnc

  Try to reset all your network setting.Then delete your current APN. Add the new one. Thanks

APN:

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

will13am
Oracle
Oracle

Is this a new account you are referring to?  Has it ever worked?  

Need Help? Let's chat.